Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dropix.in (the “Site”), in compliance with applicable Indian laws, including the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


 Personal Information We Collect

When you visit our Site, we collect the following information:

A. Device Information (collected automatically)

IP address

Browser type

Device type 

Time zone

Cookies and browsing behavior

This is collected using tools like cookies, log files, pixels, and analytics trackers.

B. Order Information

When you make a purchase or attempt to make a purchase, we collect:

Name

Billing & shipping address

Phone number

Email address

Payment information (e.g., Credit/Debit Cards, UPI, Wallets, Razorpay)

We refer to all of the above as your “Personal Information.”


 How We Use Your Information

We use your Personal Information to:

Process and deliver your orders

Communicate with you (order updates, offers)

Screen transactions for fraud or suspicious activity

Provide customer support

Improve our website, services, and ad campaigns


 Sharing Your Information

We do not sell your data.
We may share information with trusted third-party service providers for:

Payment processing (e.g., Razorpay, Shopify Payments)

Order fulfillment/logistics

Analytics and ads (e.g., Google Analytics, Facebook Ads)

These third parties are required to comply with applicable data privacy laws.


 Behavioural Advertising

We may use your data to serve personalized ads on platforms like:

Facebook

Instagram

Google

You can opt out of such advertising using the links below:

Facebook Ad Settings

Google Ads Settings

Or opt out via the DAA Portal


 Data Protection Measures

We follow reasonable security practices to protect your data, including:

SSL encryption

Limited access control

Secure servers and backups

However, no method of online transmission or storage is 100% secure.


Data Retention

We retain your Order Information as long as needed for:

Legal compliance

Tax purposes

Business operations

You may request deletion at any time by contacting us.


Minors

The Site is not intended for use by individuals under 13 years of age. We do not knowingly collect data from children.


Your Rights (under Indian Law)

You have the right to:

Access and review your data

Request corrections

Withdraw consent (with limitations)

To exercise any of these rights, please contact us using the information below.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.

Last Updated: [17/07/2025]


 Contact Us

For any questions, requests, or complaints regarding privacy, reach out to:

📧 Email: hellodropix@gmail.com
📍 Mailing Address:
Dropix
India