Terms of Service
Last updated: [17/07/2025]
Welcome to our website. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. This website is operated by [Dropix], based in Delhi, India. Throughout the site, the terms “we”, “us”, and “our” refer to the owner/operator of the website.
By visiting our site or purchasing something from us, you agree to be bound by these Terms, including any additional terms, policies, or guidelines linked herein.
1. General Conditions
You may use our website only for lawful purposes and in accordance with these Terms. You must not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including intellectual property laws).
We reserve the right to refuse service to anyone for any reason at any time.
2. Eligibility
By agreeing to these Terms, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this website and make purchases.
3. Products and Services
We operate as a dropshipping business, sourcing products from third-party suppliers and shipping them directly to you. Product availability, descriptions, and prices are subject to change without notice.
We do not manufacture or warehouse the products ourselves. We are not liable for product defects or delivery delays caused by third-party vendors.
4. Orders and Payments
All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to:
Errors in pricing or product information
Product unavailability
Fraudulent or suspicious transactions
You agree to provide accurate billing, shipping, and payment information for all purchases.
5. Shipping and Delivery
We aim to deliver your orders as quickly as possible. However, delivery times may vary based on the supplier’s location, product availability, and your shipping address.
We are not liable for delays caused by logistics partners, customs issues, or natural events.
6. Returns, Refunds & Cancellations
Please refer to our Return & Refund Policy for full details on return eligibility, processing times, and refunds. We only accept returns for products that meet our return criteria. We do not offer refunds for items damaged due to misuse.
7. Pricing and Taxes
All prices listed are in Indian Rupees (INR). We reserve the right to change prices at any time without notice. Applicable GST and delivery charges will be added at checkout where required by law.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Dropix or our partners and is protected by Indian copyright and trademark laws. You may not use or reproduce any content without our written permission.
9. Limitation of Liability
We are not responsible for:
Any indirect, incidental, or consequential damages
Product delays or failures caused by third parties
Inaccurate product descriptions from suppliers
Your sole remedy for dissatisfaction is to stop using the website and/or return the product if applicable.
10. Indemnification
You agree to indemnify and hold harmless Dropix, its owners, and affiliates from any claims, liabilities, or expenses arising out of your use of our website or your breach of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website. It is your responsibility to check this page periodically for changes.
13. Contact Us
If you have any questions about these Terms, please contact:
Email: hellodropix@gmail.com
Registered Address:
[Meet Gupta/ Dropix]
G-1,Phase-1,Budh Vihar Delhi, India
110086